Today, BT publically announced that it's trials of an add-on piece of software to allieviate the problem of the 'modem dialler scam' problem. This is where a computer user downloads a piece of software that swaps in a new dialler for the internet with one of it's own - usually tied to an expensive premium rate phone number. It should be noted that this is aimed at Windows users.
Great - wonderful. Thanks for that BT. Surely Mr Microsoft should have instigated a fix within Windows rather than BT providing an add-on which, no-doubt, can be disabled by these rogue dialler installation programs. Why doesn't BT get Microsoft to fix this one... it really wouldn't be that difficult - just ask a user if their Internet connection settings should be changed.
As for BT upgrading their Billing system to look for unusual account activity - it's about time. BT were always very quick to bill you for anything on your account... and very loathe to give it back if they find that they were told about problems with a target telephone number on a previous occasion. This can only be a good thing, but the software thing isn't.
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